BrandU Homepage
Sign Up
Log In

Ensuring Your Account is Compliant

Checklist

  1. Your email address, Full Legal Name, phone number, and your payment profile in the payment processor, are all entered correctly with no misspellings.
  2. Your social handles are linked to the correct platforms.
  3. You are posting BrandU links in line with our brand’s T&Cs, the BrandU T&Cs, as well as the FTC Guidelines.

Common violations that will result in removal for noncompliance include but are not limited to:

  1. Posting content on your social media impersonating another creator, by using their content, name, or likeness.
  2. Posting under fake profiles using stolen images.
  3. Misleading content such as “I bought 10!!!”.
  4. Not including “affiliate marketing”, #ad, or #sponsored.
  5. Masking your traffic or trademark bidding on key terms.
  6. Creating multiple BrandU accounts – you should only have one account.
  7. Being linked to a removed user either directly or indirectly.
  8. Harassment or vulgar behavior towards BrandU support staff.

BrandU continuously works to enhance data transparency and user experience. For questions, join our Discord and find our team directly.

FAQ

What are best practices for increasing sales?
  1. Track trends via industry reports & customer insights.
  2. Drive decisions with sales metrics & campaign data.
  3. Boost engagement through polls/Q&A/live chats.
  4. Craft platform-specific content (videos, tutorials, curated guides).
Why didn’t I receive payment?

There are only a few reasons as to why you may not receive a payout, such as:

  • You did not select your payment method.
  • There is an active returns and reversals balance greater than your earnings. (Review the Transaction history.)
  • You did not earn commission for that pay cycle. (Review analytics)
  • Your commission earnings for the cycle were less than the minimum threshold.
  • Account is on hold and requires verification.
Which time zone are payouts allocated?

It is important to note that payments are calculated in CST for the pay period. All payments will net accordingly for the month depending on the time zone you are in.

What are the minimum thresholds?

Payout requests are processed when your balance reaches $80.00 USD within a payment cycle. If earnings don’t meet the threshold, they remain securely in your account and automatically roll over to the next cycle. Every dollar you earn matters—we safeguard your balance until it qualifies for payout. Once your balance meets the threshold and you submit a payout request, funds will be transferred to you within 3 business days.

Why didn’t the order track? 
  • Attribution Model: Most brands use last-click attribution (credit goes to the final affiliate clicked). If a user interacts with another site (e.g., coupon toolbar) after your link, you lose credit.
  • Ad Blockers: Block tracking cookies, preventing brands from recording affiliate-driven sales.
  • Cookie Duration: Sales outside the cookie window (e.g., 30 days) aren’t tracked. Competing clicks after yours can overwrite tracking.
  • Coupon Codes: Unique codes may override affiliate links, redirecting credit to other partners.
  • User Error: Shoppers may claim they clicked your link but actually used another source or abandoned the session.
  • Delayed Tracking: Brands like Walmart report sales 3-5 days later, creating lag in visibility.